Booklet For New Volunteers

volunteer-booklets

When people sign up to volunteer in our Kids Rooms, we want to equip them with all the info they need to get started, and do their job well.  It can be a little overwhelming for a new volunteer to try to remember everything, so we created some booklets for each room that give them the basics to get started.  This one page (double sided) document gives them some basic info that they can take home with them, and they can refer to.  We also have another volunteer training booklet that we give to all volunteers that covers our vision & our goals as well as our safety training, but these room booklets are specific to each room and outline things that volunteers will need to know while serving in that room.  You can download a copy of each of these booklets:

Nursery Booklet
Preschool Booklet
JK/SK Small Group Leader Booklet
Grades 1-2 Small Group Leader Booklet

Hopefully you will find these helpful!

New Volunteer Gift

NewVolunteerGift

When people sign up to volunteer in Kids Ministry, we have a lot of stuff and info that we give them to get started.  To help simplify the process, we put together a gift bag for them.  Here’s what’s in the bag:

  1.  A Booklet that is specific to their ministry area.  It gives them basic ‘need to know’ info so that they can get started.
  2. Our Kids Ministry Orientation Training Booklet.  This is general info about our Kids Ministry that is relevant to all kids rooms.  You can download the PDF version here or the Adobe InDesign file here.
  3. A Creekside Kids t-shirt.  We want all of our Kids Volunteers to wear a Creekside Kids t-shirt when they are serving.
  4. A Name Tag.  They wear this name tag when they are serving, and leave it in the kids room when they are done for the day.
  5. Extras.  We include a few little gifts so that new volunteers know that we are excited to have them join our team.  A travel mug or plastic cup, a Creekside pen & some candies usually do the trick.

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How Gru (from Dispicable Me) can teach your Small Group Leaders how to “OWN” their role instead of “RENT” it

despicable-me-GruGetting volunteers to “OWN” their ministry can sometimes be difficult.  Sue Miller & Adam Duckworth talk about this in one of the chapters in their book, “Not Normal” which can be found here:
http://www.amazon.com/Not-Normal-Quirks-Incredible-Volunteers/dp/1941259154/ref=sr_1_1?ie=UTF8&qid=1435792421&sr=8-1&keywords=not+normal+sue+miller

Basically, it’s about caring more about what they do.  It’s about doing the best they can possibly do, for the maximum impact.

WingClips is a website that takes clips from movies, and categorizes them by theme.  This is helpful when looking for a video clip to illustrate a point.  On this website, there are two clips from “Despicable Me”.

Clip #1http://www.wingclips.com/movie-clips/despicable-me/sleepy-kittens

Gru reads a bedtime story to the 3 girls who come to live with him.  He basically doesnt’ want to read it to them, but he agrees to read it, just to get them to stop bothering him.

Clip #2http://www.wingclips.com/movie-clips/despicable-me/changed-his-heart

Gru has had a change of heart.  The children have had an impact on him that he wasn’t expecting.  He has grown to love them.  This time he reads a bedtime story to them with a whole new attitude.  It’s a story that he wrote himself and shows how much his heart has changed towards them.

These two clips are a great illustration of the difference in the approach a Small Group Leader can choose to take.  One approach is basically doing the job to get it done.  The other shows what can happen when a leader takes the time to care for their kids.  Both the kids & the leader are changed.

Many thanks to one of my amazing volunteers on my kids ministry team who came up with this idea.  Way to go Anne!

Kids Ministry Volunteer Training Book – Free Download

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Every year we have a volunteer training event in September.  We review the safety stuff as well as the vision and values.  It’s a chance for new volunteers to learn the basics and returning volunteers to be reminded about why we do what we do.

Volunteer Training Manuals can be boring to read.  We decided it was important to work on making it look interesting so that it was easy to read.  Here is the link to our Volunteer Training Book.  You can download a copy and use it as a sample to create your own volunteer training book.

https://drive.google.com/file/d/0B4qifCmSLEUWdGpWZzQ1M3hjeVE/view?usp=sharing

What to include in your training event

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This weekend we had our annual Kids Ministry Volunteer Training Event.  Here’s what we did:

Promotion – Start months ahead with a few “save the date” emails.  Then 3 weeks before the event, send emails weekly, and get your leaders from each room to email their teams of volunteers.  Put posters of the event up in kids ministry spaces.  Get people to sign up online.

Theme – Choose a theme that is fun!  This year we went with a Transformers theme and focused on moving beyond Supervision (of kids) to Transformation (in their lives)

Set up – Have the room decorated, set up & stuff on people’s chairs like training manuals & chocolates when they arrive.  The first impression when they arrive will be a great one if you have everything ready to go & you pay attention to detail.

Food – Definitely include food.  It’s even better if you can get your food to match your theme!

Fun – Include a game or event that is just plain fun.  Because we had a transformers theme, 5 volunteers had to try to transform the transformer toy from a robot into a vehicle.  Game music & cheering help to bring energy to the game.

Prizes – Door prizes are a great way to go.  People love to win things.  Get as many as your budget will allow.  Ask for donations if you have a limited budget.

Have people talk other than you – We had a discussion panel of volunteers.  I sent them questions ahead of time so they were prepared with their answers.  It was so great to have them talk about stuff that I usually say.  It was very powerful coming from them.

Power Point & Video – Keep things visual whenever possible.  Media helps to keep people’s attention.  Video clips bring variety and can help drive your point home.  I used a video clip of Bill Hybels, “Coffee with God“.  It helped to illustrate about the life transformation that can happen when you spend time with God.

Motivation Talk – Remind people why we do what we do.  Tell stories.  Show videos.

Neighbour discussion – To help break up a longer time of “sit and listen”, have volunteers turn to their neighbour & tell each other one thing they just learned from what was just talked about.

Take Home – Have them write down (on a card that you make ahead of time) one thing they can do to improve what they are doing & tell them to take it home & put it in a place where they will see it on a regular basis to remind them.

Appreciation Video – a few weeks before the event get video footage of as many volunteers in action as possible.  Edit it together & add some music & play it at the end of your main session.

Breakout Groups – Give people a chance to chat about their own area of ministry with their team.  The last hour of our training event is spent in ministry specific groups all over our building.  They chat about things that are specific to where they serve.

 

 

 

 

 

 

How to create volunteer training that people will want to come to

TrainingIf you want things to run smoothly in Kids Ministry, it’s probably a good idea to spend some time training your team of volunteers.  However, usually when you mention the word training, people’s schedules suddenly fill up quickly.  Here are some tips that can help you be successful at creating a training event that people will want to come to:

#1.  Value people’s time.  Limit the amount of events that you ask them to come to.  I hold an annual training event for all of my volunteers.  I strongly encourage them to attend, but that’s the only ‘training event’ that I ask them to attend all year.

#2.  Go Big or Go Home.  If you are going to take the time to put together a training event, then make it FUN!  – Choose a theme & run with it.  Pinterest has zillions of ideas on every theme possible.  It doesn’t have to cost a lot of money.  Cardboard, paint & paper can go a long way to make your decor look spectacular.  Door prizes are always fun for people because they like winning things.  Take home bags with some resources, notepaper, a pen & a few candies are another good idea to include.

#3.  Have a schedule and stick to it.  Include things like a main session, workshops, guest speakers, discussion panels & team building time.

#4.  Food.  You have to have food.  If possible get your food to match your theme.  Once again, visit Pinterest.

#5.  Make it motivational.  Somewhere in your schedule you need to include a motivational talk.  Remind people why they do what they do.  Remind them that they are making a difference.  Use stories &/or video to help illustrate this.

#6.  Make it practical.  Give people some ‘how-to’s’ and some ideas that they can implement in their roles.  Post cards with websites for more info, or a guest speaker, or a top 10 list are great ways to do this.

#7.  Give people a chance to talk.  The last thing you want to do is talk AT people the whole time.  Get them to turn to their neighbour and share one idea or story.  Do some round table discussion.  Give them time to get into groups of 3 or 4 to share ideas.

#8.  Help them discover action steps.  Be sure to include times throughout your event when they can pause and WRITE DOWN one thing they can do to improve what they do in Kids Ministry.

#9. Include a ‘more information’ option.  Some people might be willing to learn more!  Be sure to include some books, videos, websites & blog posts that might be beneficial to them if they want to learn more.

#10.  Celebrate the wins!  I love to include a video or slideshow of the volunteers in action.  It helps people see that they are not alone and there is a whole team of people who are serving along with them.  Be sure to take lots of video clips & pics in the weeks leading up to your event so you can catch your current volunteers in action!  Add some funky music & you have a celebration presentation!!

 

 

 

 

Training Volunteers – Disney Style

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I have started reading this book.  Disney U.  It’s loaded with great information.

Disney believes that if they treat their employees (aka Cast Members) well, then they will in turn treat their customers (aka guests) well.

One of the things that Disney does with their new cast members is send them to Disney University for orientation.  During this process, they teach them about the history of Disney and what it takes to help cast members have a great experience.  They take the time to invest in their cast members and paint the picture of what they want them to do.  They believe if the cast members are having a great experience working at Disney, then that will transfer into how well they do their job & the guests will have a great experience.

Light bulb moment.  Invest in your volunteers.  Work hard to help them have a great experience & enjoy what they do.  It will have a ripple effect & ministry to children & families will be better because of your investment in volunteers.

How well do you train your new kids ministry volunteers?  Do you welcome them with a smile & then put them right to work?  At Creekside, we start with an online program that takes about 7 minutes to complete.  Volunteers can do this initial orientation training on their own time when it is most convenient for them.  We also use a buddy system to partner new volunteers with experienced ones.  In the fall we have a big volunteer training event that we pull all the stops out for.  We want them to enjoy the training & enjoy what they do when they are volunteering on our Kids Ministry team.

How do you train your new volunteers?

If you haven’t read this book, you should get it.  Lots to learn from it.